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Responsibilities:

• Manage all incoming leads and promptly respond to all calls at any time.
• Maintain a comprehensive database of leads and track their progress through the sales pipeline.
• Conduct follow-up calls with leads to nurture relationships and move them closer to conversion.
• Provide timely and accurate information to leads regarding our products/services, pricing, and offerings.
• Collaborate with the sales team to ensure a seamless handover of qualified leads.
• Continuously update and maintain records of lead interactions in the CRM system.
• Identify and escalate any urgent or high-priority leads to the appropriate team members.
• Analyze call data and metrics to identify trends, improve response times, and optimize lead management strategies.
• Stay updated on industry trends, market conditions, and competitor activities to better address lead inquiries and objections.
• Collaborate with marketing teams to align lead generation strategies with promotional campaigns and initiatives.

Requirements:

• Minimum of 2 years of experience in Marketing or Sales.
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in sales, business development, or customer service.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.
• Results-oriented mindset with a passion for exceeding targets and driving business growth.