A Tele Sales Executive is responsible for selling products or services over the phone by making outbound calls to potential customers. Their duties include understanding customer needs, presenting suitable offers, answering inquiries, and closing sales deals. They must maintain a good relationship with clients, meet sales targets, and keep detailed records of customer interactions and sales performance. Excellent communication, negotiation, and customer service skills are essential for success in this role.

Job Summary:

The Tele Sales Executive is responsible for generating sales through telephone calls to potential and existing customers. The role involves understanding customer needs, presenting suitable products or services, negotiating deals, and closing sales. The Tele Sales Executive will also maintain a positive relationship with customers and meet sales targets while ensuring excellent customer service.

Key Responsibilities:

• Make outbound calls to potential and existing customers to sell products or services.
• Understand customer needs and provide information about products/services that meet those needs.
• Explain product features, pricing, and benefits to customers.
• Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
• Achieve assigned sales targets and performance metrics.
• Maintain detailed records of customer interactions, sales, and follow-up actions using CRM systems.
• Stay updated on product knowledge and changes in the company’s offerings.
• Work closely with the sales team to align sales strategies and improve overall performance.
• Participate in sales meetings, training sessions, and updates on industry trends.
• Handle objections and rejections with professionalism and persistence.

Key Requirements:

• Proven experience as a Tele Sales Executive or similar role.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion skills.
• Ability to work independently and as part of a team.
• Target-driven with a track record of achieving sales quotas.
• Proficient in using CRM software and other sales tools.
• Ability to handle rejection and remain motivated.

Career Path:

The role offers opportunities for growth into senior sales positions, account management, or other related roles within the sales department.